How to Get a Bank Statement from Capitec App (Step by Step)
Open the Capitec app → tap your account → tap Statements → select a date range → tap Download. Your PDF will save to your device instantly.
Capitec makes it easy to download your bank statement — no branch visit needed for most requests. Here are all the ways to get your statement, whether you need it for a loan application, visa, tax submission, or just to check your spending.
Method 1: Capitec app (fastest)
This is the easiest way. Statements downloaded from the app are usually not password protected and are available immediately.
- 1Open the Capitec Banking app on your phone
- 2Tap your transaction account or savings account
- 3Scroll down and tap "Statements"
- 4Set your start date and end date (up to 12 months back)
- 5Tap "Download" — the PDF saves to your device
- 6Share or open the PDF from your downloads folder
Method 2: Capitec Internet Banking
If you prefer a desktop browser or don't have the app:
- 1Go to www.capitecbank.co.za and click "Internet Banking"
- 2Log in with your username and password (set up via the app)
- 3Select your account from the dashboard
- 4Click "Statements" in the account menu
- 5Choose your date range and click Download PDF
Method 3: Capitec branch
For statements older than 12 months, or if you need an officially stamped copy:
- 1Visit any Capitec branch with your SA ID or passport
- 2Ask for a printed bank statement for the date range you need
- 3The teller can also email a PDF to your registered email address
- 4Stamped statements are available for a small fee (confirm at the branch)
Is your Capitec statement password protected?
Statements downloaded directly from the Capitec app or Internet Banking are usually not password protected. However, if you received a PDF by email and it asks for a password, try:
If you know the password and want to remove it permanently, use our free PDF unlock tool — it runs entirely in your browser and never uploads your file.
What to do with your Capitec statement
Once you have your PDF, you can:
- Submit to a bank or lender for a loan or vehicle finance application
- Attach to a rental application as proof of income
- Upload for a visa application as proof of funds
- Submit to SARS as supporting documentation for your tax return
- Analyze your spending — upload here to see exactly where your money goes
Analyze your Capitec statement
Upload your downloaded PDF — AI categorizes every transaction and shows exactly where your money goes. Free for your first 3 pages.
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Frequently asked questions
How do I get a bank statement from the Capitec app?+
Open the Capitec app → tap your account → tap Statements → select the date range → tap Download. The PDF will save to your phone. This is the fastest method and the statement is usually not password protected.
How do I get a 3-month Capitec bank statement?+
In the Capitec app, go to Statements → set the start date to 3 months ago → set the end date to today → tap Download. You'll get a single PDF covering all 3 months. Alternatively, download each month separately.
Is my Capitec bank statement password protected?+
Statements downloaded from the Capitec app are usually not password protected. If you received a statement by email and it has a password, try your SA ID number (13 digits) or date of birth in DDMMYYYY format.
How far back can I get Capitec bank statements?+
The Capitec app shows up to 12 months of statements. For older statements (older than 12 months), visit a Capitec branch or call Capitec support on 0860 10 20 43.
Can I get a Capitec bank statement for a loan application?+
Yes — download your last 3 months of statements from the app and upload them here. You'll get a categorized summary showing income, expenses, and net cash flow — useful for lenders evaluating your application.
What if I don't have the Capitec app?+
You can get your statement via Capitec Internet Banking at www.capitecbank.co.za, by visiting any Capitec branch, or by calling 0860 10 20 43 to request a statement by email.
