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MSFT Charge on Bank Statement — What Microsoft Is Billing You For
You see MSFT, MICROSOFT, or MSBILL.INFO on your bank statement and don't recognize the charge. Here's exactly what each Microsoft billing code means and how to look up the specific purchase.
March 21, 2026 · 5 min read
Quick answer
MSFT on your bank statement stands for Microsoft. It's a charge for a Microsoft product or subscription — most commonly Microsoft 365 (Office), Xbox Game Pass, OneDrive, or a purchase from the Microsoft Store. MSBILL.INFO is Microsoft's billing portal and also appears as a billing descriptor.
Every Microsoft charge code on bank statements
Microsoft uses several billing descriptors depending on the product. Here are all the codes you might see:
| Code | What it means | Example |
|---|---|---|
| MSFT *MICROSOFT 365 | Microsoft 365 subscription — Word, Excel, PowerPoint, Outlook, OneDrive (Personal or Family plan) | MSFT *MICROSOFT 365 $9.99 |
| MSFT *XBOX | Xbox Game Pass, Xbox Live Gold, or game/content purchase from the Xbox Store | MSFT *XBOX GAME PASS $14.99 |
| MICROSOFT *ONEDRIVE | OneDrive cloud storage subscription (standalone, separate from Microsoft 365) | MICROSOFT *ONEDRIVE $1.99 |
| MSFT *AZURE | Microsoft Azure cloud computing usage — hosting, VMs, databases, AI services | MSFT *AZURE $47.23 |
| MSBILL.INFO | Microsoft billing portal — any Microsoft subscription or purchase | MSBILL.INFO WA $69.99 |
| MICROSOFT *STORE | Purchase from Microsoft Store — apps, games, movies, hardware, or Surface accessories | MICROSOFT *STORE $29.99 |
| MSFT *GITHUB | GitHub subscription — Pro, Team, or Enterprise plan | MSFT *GITHUB $4.00 |
| MICROSOFT *ULTIMATE | Xbox Game Pass Ultimate subscription (includes Game Pass, Xbox Live Gold, and EA Play) | MICROSOFT *ULTIMATE $16.99 |
| MSFT *COPILOT | Microsoft Copilot Pro subscription — AI assistant for Microsoft 365 apps | MSFT *COPILOT PRO $20.00 |
| MICROSOFT *LINKEDIN | LinkedIn Premium subscription — Career, Business, or Sales Navigator plan | MICROSOFT *LINKEDIN PREM $29.99 |
Common mystery Microsoft charges
These are the Microsoft charges people most often don't recognize:
Small $1.99–$9.99 charges
Usually OneDrive storage, Copilot Pro, or an Xbox game add-on. Check account.microsoft.com for recent purchases — small recurring charges are easy to forget about.
Large annual charges ($69.99–$99.99)
Microsoft 365 annual renewal. Microsoft auto-renews yearly and charges the full amount at once. If you signed up a year ago, this is likely your renewal hitting now.
Xbox charges you don’t recognize
A family member or shared console user may have purchased games or subscriptions. Check xbox.com/account to see all purchases tied to the Xbox profile.
MSBILL.INFO charges
Same as MSFT — it’s just Microsoft’s billing URL showing up instead of the MSFT code. Check account.microsoft.com to match the amount to a specific purchase.
How to find what Microsoft charged you for
Follow these steps to identify the exact Microsoft purchase or subscription:
1
Sign in to your Microsoft account
Go to account.microsoft.com/services and sign in with the email address associated with your Microsoft account.
2
Check your order history
Click “Order history” to see all purchases with dates and amounts. Match the charge on your bank statement to a specific order.
3
Review active subscriptions
Go to account.microsoft.com/services/subscriptions to see every active subscription, its renewal date, and the price you’re paying.
4
Check Xbox purchases separately
For Xbox charges, go to xbox.com, sign in, and navigate to Account → Payment & billing. Xbox purchases are sometimes listed separately from other Microsoft services.
5
Contact Microsoft support
If you still can’t identify the charge, visit support.microsoft.com or call 1-800-642-7676. Microsoft support can look up charges by the exact amount and date.
If you're reconciling your bank statement, match each MSFT charge to a specific subscription or purchase in your Microsoft account. Microsoft bills each service separately, so you may need to verify multiple charges against your order history.
See every Microsoft charge categorized automatically
Upload your bank statement and our AI will categorize every transaction — MSFT charges, subscriptions, one-time purchases, and more — into a clear spending breakdown.
Analyze my statement free →Frequently asked questions
What does MSFT mean on my bank statement?
MSFT is Microsoft’s stock ticker symbol and the abbreviation they use as a billing descriptor. Any charge labeled MSFT on your bank statement is a payment to Microsoft for one of their products or subscriptions — Microsoft 365, Xbox, OneDrive, Azure, GitHub, or LinkedIn Premium.
Is MSFT a legitimate charge?
Yes, MSFT is Microsoft’s official billing name. If you see an MSFT charge you don’t recognize, sign in to account.microsoft.com and check your order history before disputing it. A family member or shared account user may have made the purchase.
Why am I being charged by Microsoft?
You likely have an active subscription that auto-renews. Microsoft 365, Xbox Game Pass, OneDrive storage, LinkedIn Premium, and Copilot Pro all renew automatically. Check account.microsoft.com/services to see all active subscriptions tied to your Microsoft account.
How do I cancel Microsoft subscriptions?
Go to account.microsoft.com/services, sign in, find the subscription you want to cancel, and click “Manage” then “Cancel.” You’ll keep access until the end of the current billing period. For Xbox subscriptions, you can also cancel at xbox.com under Account settings.
What is MSBILL.INFO?
MSBILL.INFO is Microsoft’s billing portal URL. It’s the same as any MSFT charge — some banks display the billing URL instead of the company name. If you see MSBILL.INFO on your statement, it’s a Microsoft payment.
Can I get a refund from Microsoft?
Yes, Microsoft offers refunds within 60 days for most digital purchases. Visit support.microsoft.com to request a refund online, or call Microsoft support at 1-800-642-7676. Subscription refunds are typically prorated based on usage.
Why do I see multiple Microsoft charges?
Microsoft bills each service separately. Microsoft 365, Xbox Game Pass, OneDrive, LinkedIn Premium, and Copilot Pro are all individual subscriptions with their own billing cycles. If you have more than one, you’ll see a separate charge for each.