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Netflix charge on bank statement — every billing code explained

Netflix charges appear under several different names depending on your bank and billing method. Here's every descriptor you might see and what each one means.

April 14, 2026 · 4 min read

Photo by www.kaboompics.com on Pexels

Quick answer

Any charge from NETFLIX.COM, NETFLIX, 121 Albright Way, or a Los Gatos, CA merchant is your Netflix subscription. Netflix bills automatically each month on your signup anniversary date. The phone number 866-579-7172 sometimes appears alongside the charge — that's Netflix billing support.

Every Netflix billing descriptor on bank statements

Code	What it means	Example
NETFLIX.COM	Standard Netflix subscription charge — monthly or annual plan	NETFLIX.COM 866-579-7172 CA
NETFLIX	Abbreviated Netflix charge — same subscription, some banks truncate the descriptor	NETFLIX $15.49
121 ALBRIGHT WAY	Netflix's Los Gatos, CA office address — appears on some statements instead of the brand name	121 ALBRIGHT WAY LOS GATOS CA
NETFLIX*1	Netflix charge with account suffix — may appear when multiple profiles or sub-accounts are active	NETFLIX*1 NETFLIX.COM CA
NFLX DVD	Netflix DVD subscription (legacy service — Netflix shipped DVDs until 2023)	NFLX DVD 866-579-7172
NETFLIX GIFT CARD	Netflix gift card purchase from a retailer billed through Netflix's payment processor	NETFLIX GIFT CARD $30.00

Netflix plans and what they cost (US)

Standard with Ads

HD quality, 2 streams, includes ads. Cheapest paid plan.

$7.99/mo

Standard

HD quality, 2 streams simultaneously, no ads.

$15.49/mo

Premium

4K Ultra HD, 4 streams, spatial audio, 2 Extra Member slots available.

$22.99/mo

Why does my statement say “121 Albright Way”?

121 Albright Way, Los Gatos, CA 95032 is Netflix's registered headquarters address. Some banks display the merchant's registered address instead of the trading name, especially for older payment processor setups. It's a legitimate Netflix charge — see the 121 Albright Way full explainer for more detail.

How to check your Netflix billing history

Click Account → Membership & Billing. You'll see your current plan, price, and next billing date.

Scroll down to Billing History to see all past charges, dates, and amounts.

If you're being billed through Apple, Google, or your cable provider, manage the subscription there — not through Netflix directly.

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Billing Descriptor Lookup →Unknown Charge Explainer →

Frequently asked questions

What is the Netflix charge on my bank statement?

The Netflix charge on your statement is your monthly or annual Netflix subscription. Netflix bills automatically on the same date each month — the anniversary of when you signed up. The charge appears as NETFLIX.COM or just NETFLIX, occasionally with a phone number (866-579-7172) or the city/state of Netflix's headquarters (Los Gatos, CA).

What is the 121 Albright Way charge on my statement?

121 Albright Way is Netflix's street address in Los Gatos, California. Some banks display the merchant's registered business address instead of the brand name. If you see '121 Albright Way Los Gatos CA' on your statement, it's a Netflix charge. This is a confirmed, legitimate Netflix billing descriptor.

Why is my Netflix charge a different amount than usual?

Netflix charges more for higher-tier plans (Standard with ads, Standard, Premium) and varies by country. Common reasons for a different amount: Netflix raised prices, your free trial ended and converted to paid, you changed plans, or you were charged in a foreign currency if you travelled. Log into netflix.com/account and check Billing Details to see your current plan and price.

I cancelled Netflix — why am I still being charged?

Netflix charges you through the end of your current billing period after cancellation — you keep access until then. If you're seeing a charge after the period you expected, check netflix.com/account to confirm the cancellation went through. Also check whether you have a Netflix subscription through Apple, Google Play, or your cable provider — cancelling Netflix directly doesn't cancel those.

How do I find out exactly what Netflix plan I'm paying for?

Sign into Netflix → click your profile icon → Account → Membership & Billing. You'll see your current plan, the price, and your next billing date. If you don't recognize the account, Netflix may have been subscribed to through someone else's account or through a third-party billing provider.

Can I share Netflix and split the charge with someone?

Netflix's paid sharing feature allows you to add an Extra Member to Standard or Premium plans for an additional monthly fee ($7.99/month in the US). The charge always appears on the account holder's payment method — you can't split it directly on your bank statement. Some people use third-party apps or bank transfers to split costs informally.

Other mystery charges explained

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