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What Is Teller Transaction Credit on a Bank Statement?

What Is Teller Transaction CreditPhoto by Audy of Course on Pexels

Your Bank of America statement shows "TELLER TRANSACTION CREDIT" instead of "DEPOSIT." Here's what that label means and how it compares to counter credit at other banks.

March 21, 2026 · 3 min read
Quick answer

A teller transaction credit is a deposit made at a bank teller window. It's the same as a counter credit — different banks use different labels for the same thing. Bank of America is the most common bank to use this term.

What does teller transaction credit mean?

Break the phrase into three parts: "teller" is the bank employee at the branch window, "transaction" is the deposit itself, and "credit" means money was added to your account. Put together, a teller transaction credit is a deposit processed by a bank teller in person.

Bank of America is the most common bank to use this exact label. Other banks record the same action under different names:

These all mean the same thing — someone walked into a branch and deposited money with a teller. The label only tells you how the deposit was made, not what was deposited.

Teller transaction credit vs counter credit

BankLabel used
Bank of AmericaTELLER TRANSACTION CREDIT
ChaseCOUNTER CREDIT
Wells FargoBRANCH DEPOSIT / COUNTER CREDIT
Capital OneBRANCH DEPOSIT
PNCOTC DEPOSIT
Credit unionsSHARE DEPOSIT / COUNTER CREDIT

What it looks like on your statement

A teller transaction credit entry on a Bank of America statement typically looks like this:

DATEDESCRIPTIONAMOUNT
03/21/2026TELLER TRANSACTION CREDIT+$750.00

Some statements include a branch code or teller ID after the label. Others just show the date and amount.

What triggers a teller transaction credit

Any deposit made in person at a teller window gets this label. The three most common scenarios:

Cash deposit at teller window
You hand cash to a bank teller and they count it, verify the amount, and credit it to your account. Cash deposits are usually available immediately or by end of business day.
Check deposit at teller (not ATM or mobile)
You bring a personal check, payroll check, or third-party check to the teller instead of depositing it at an ATM or through the mobile app. The teller processes it and it appears as a teller transaction credit.
Money order or cashier’s check deposit at teller
Money orders and cashier’s checks deposited at the branch window are also recorded as teller transaction credits. These typically clear faster than personal checks.

If you're reconciling your bank statement, match each teller transaction credit to a deposit slip or receipt from that branch visit. The statement description rarely includes enough detail on its own — your own records are essential.

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Frequently asked questions

What is teller transaction credit on Bank of America?
It means someone made an in-person deposit at a Bank of America branch. A teller processed the transaction — cash, check, money order, or cashier’s check — and the deposit was credited to the account. It’s Bank of America’s standard label for any deposit handled by a teller.
Is teller transaction credit the same as counter credit?
Yes. Both terms describe the same thing: a deposit made in person at a bank teller window. Different banks use different labels. Bank of America says “teller transaction credit,” Chase says “counter credit,” and others say “branch deposit” or “OTC deposit.”
Why does my deposit show as teller transaction credit instead of deposit?
Banks categorize deposits by the method used. A teller transaction credit tells you the deposit was made in person at a branch. ATM deposits, mobile deposits, and electronic transfers each get their own label. This helps the bank (and you) trace exactly how the money entered the account.
Can a teller transaction credit be a check?
Yes. A teller transaction credit can be a cash deposit, a personal check, a money order, or a cashier’s check. Any deposit handed to a teller at the branch window is recorded as a teller transaction credit regardless of what form the funds are in.
How long does a teller transaction credit take to clear?
Cash deposits made at a teller are typically available the same business day. Checks deposited at a teller usually clear within 1–2 business days, though large checks or new accounts may have longer holds of up to 5–7 days.
What if I don’t recognize a teller transaction credit?
Check the date and amount against your deposit receipts. If you didn’t visit a branch on that date or the amount doesn’t match, contact your bank immediately. It could be a teller error, a deposit to the wrong account, or in rare cases something that needs further investigation.
Does Bank of America still use the term teller transaction credit?
Yes. As of 2026, Bank of America continues to use “TELLER TRANSACTION CREDIT” as their standard label for in-person deposits made at a branch teller window. It appears on both paper and online statements.
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