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TELLER TRANSACTION CREDIT on Bank Statement Explained

TELLER TRANSACTION CREDIT on a bank statement is an in-person deposit — cash or check handed to a bank employee at a branch. It's the same as counter credit; the label just depends on which bank you use.

May 5, 2026 · 4 min read
Teller Transaction Credit: What It Means on Your Bank Statement (BofA, Chase)
Quick answer

Teller transaction credit = an in-person deposit at a bank branch.Cash or check handed to a teller. Cash is available the same day; checks may have a 1–2 business day hold under Regulation CC. It is functionally identical to "counter credit" — different banks just use different labels for the same transaction.

How major US banks label teller deposits

Each bank records teller deposits using its own conventions. Here's what you'll see on the six largest US bank statements:

BankStatement labelNotes
Bank of AmericaTELLER TRANSACTION CREDITBank of America uses 'TELLER TRANSACTION CREDIT' for any in-person deposit, whether cash or check. Look for the branch number after the date.
ChaseTELLER DEPOSIT / COUNTER CREDITChase shows 'TELLER DEPOSIT' for cash and 'COUNTER CREDIT' for check deposits handed to a teller. Both clear by next business day.
Wells FargoBRANCH/STORE DEPOSITWells Fargo abbreviates teller deposits as 'BRANCH/STORE DEPOSIT' followed by the branch ID.
CitibankCOUNTER CREDIT / TELLER CREDITCiti alternates between 'COUNTER CREDIT' and 'TELLER CREDIT' depending on whether you used a deposit slip or a check.
U.S. BankBRANCH DEPOSITU.S. Bank groups teller deposits under 'BRANCH DEPOSIT' regardless of cash or check.
PNCTELLER CASH/CHECK DEPOSITPNC explicitly distinguishes 'TELLER CASH DEPOSIT' from 'TELLER CHECK DEPOSIT' on the line item.

What information gets recorded

When a teller processes your deposit, the bank logs more data than appears on your statement. The line item shows date, amount, and a generic descriptor — but the underlying record contains:

  • Branch ID — the specific branch where the deposit was made.
  • Teller ID — the employee who processed the transaction (used for internal audit trails).
  • Deposit slip number — a sequential identifier you can request a copy of.
  • Deposit composition — how much was cash vs. checks vs. money orders.
  • Check images — the front and back of every check deposited (kept under federal record-retention rules for at least seven years).

If you need to investigate a specific teller transaction credit — for tax records, legal proceedings, or a deposit dispute — request a copy of the deposit slip from the branch where it was made. Most banks keep these for seven years and can produce them within a few business days.

Holds and clearing times under Regulation CC

Federal Regulation CC governs how long banks can hold deposited funds. The rules vary based on the deposit type and the issuer:

  • Cash — available immediately. No hold.
  • Government checks (US Treasury, state, payroll) — at least the first $5,525 must be available next business day.
  • On-us checks (drawn on the same bank) — usually next business day.
  • Local checks (other banks in the same Federal Reserve district) — typically two business days.
  • New accounts (open less than 30 days) — banks may extend holds to 5–9 business days.
  • Large checks ($5,525+) — banks may apply a hold of up to seven business days on the amount above $5,525.

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Frequently asked questions

What is a teller transaction credit?
A teller transaction credit is an in-person deposit made at a bank branch — cash or a check handed to a bank employee at a teller window. It is recorded as a credit (money in) to your account on the same business day, though check deposits may have a hold of one or two days before becoming available.
Is teller transaction credit the same as counter credit?
Yes. Teller transaction credit and counter credit refer to the same underlying transaction: an in-person deposit handed to a teller. Different banks use different labels — Bank of America uses 'Teller Transaction Credit,' while Chase and Citibank use 'Counter Credit.' The deposit method, posting time, and clearing rules are identical.
Why does my bank show teller transaction credit instead of the deposit source?
Banks log teller deposits under a generic descriptor because the source isn't tracked the same way it is for ACH, wire, or direct deposit. The branch ID, teller ID, and deposit slip number are kept on file but not always displayed on the statement. If you need to identify a specific deposit, request a copy of the deposit slip from your branch.
How long does a teller transaction credit take to clear?
Cash deposits made at a teller post immediately and are available the same day. Check deposits typically post the same day but may have a hold of one to two business days under Regulation CC, depending on the check amount, source, and your account history. Checks over $5,525 may have a hold of up to seven business days for new accounts.
What does teller transaction credit mean on Bank of America?
On Bank of America statements, 'Teller Transaction Credit' indicates a deposit made in person at a BofA branch. The descriptor is followed by the branch number and date. It applies to cash, checks, and money orders processed by a teller — anything handed across the counter.
Can teller transaction credit be reversed?
Yes, but rarely. The most common reversal reason is a deposited check that bounces — the original credit is reversed and you'll see a 'RETURNED CHECK' or 'DEPOSIT REVERSAL' line. Cash deposits cannot bounce, but a teller can correct an over-credited deposit if the cash count was wrong.
How does teller transaction credit differ from mobile or ATM deposit?
All three are deposit methods, but they are recorded differently. Teller transaction credit means a human teller processed the deposit. ATM deposits show as 'ATM DEPOSIT' and have a faster posting time but stricter holds. Mobile deposits show as 'MOBILE DEPOSIT' and typically have a one to two business day hold regardless of amount.
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