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DoorDash Charge on a Bank Statement

You see "DOORDASH*ORDER," "DD *DOORDASH," or "DOORDASHDASHPASS" on your statement and want to know what each one is. Here is how to decode every DoorDash descriptor and cancel a DashPass subscription in under two minutes.

April 20, 2026 · 5 min read

Quick answer

DOORDASH on your bank statement is a charge from DoorDash — a one-time order, a DashPass subscription (DOORDASHDASHPASS, $9.99/mo or $96/year), an added tip, or a Dasher payout. Open the DoorDash app → Orders to find the exact order or Account → DashPass to cancel a subscription.

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Paste your exact DoorDash descriptor

The decoder identifies whether it is an order, DashPass, tip, or a pending auth hold.

Descriptor explainer

Paste one raw line from the statement. This tool is for one descriptor, not the whole document.

Transaction type

Card purchase, bill, or outgoing movement

Statement descriptor

Likely source

Amazon or Whole Foods

Looks like an Amazon retail, marketplace, Prime, digital, or Whole Foods descriptor. Common variants: AMZN MKTP, AMAZON.COM, AMZNPrime, Amazon RETA, Amazon Digital, AMZN Digital Svcs.

Likely category

Shopping

Best manual read from the pasted descriptor.

Confidence

High match

Pattern-match confidence, not a guarantee.

What to do next

Check Amazon order history, digital orders, Prime renewals, Subscribe & Save shipments, and family member purchases.

Usually legitimate, but the underlying merchant may be hidden or abbreviated.

DoorDash codes on bank statements — what each one means

Code on statement	What it means	Example
DOORDASH*ORDER	A one-time DoorDash food delivery order — the total includes restaurant, fees, tip, and tax	DOORDASH*ORDER 03/14 #92M8K
DD *DOORDASH	Short-form DoorDash descriptor some banks use for deliveries and DashPass	DD *DOORDASH 03/14 $23.47
DOORDASHDASHPASS	Recurring DashPass subscription ($9.99/mo or $96/year) — unlimited free delivery on orders above $12	DOORDASHDASHPASS 03/14 $9.99
DOORDASH *TIP	Added tip for a Dasher after the order delivered — posts as a separate line	DOORDASH *TIP 03/14 $4.00
DD DOORDASH INC	Payout from DoorDash to a Dasher (driver) — this is a credit, not a charge	DD DOORDASH INC DIRECT DEP

How to cancel DashPass and dispute an order

Open the DoorDash app

Cancel DashPass if recurring

Account → Manage DashPass → End Membership. Cancellation prevents the next renewal; you keep DashPass until the end of the current billing period.

Find the order to dispute

Orders lists every order. Tap the problem order → Help → choose the issue (missing items, wrong order, never arrived, etc.).

Request a refund through DoorDash first

DoorDash typically refunds missing items or full no-show orders within 24 hours. Refunds go back to the original payment method.

Chargeback with your bank if DoorDash refuses

If DoorDash denies the refund and you believe the charge is invalid, file a chargeback with your bank within 60 days of the statement date.

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Better fit for this topic

Billing Descriptor Lookup →Unknown Charge Explainer →

Frequently asked questions

What does DOORDASH mean on my bank statement?

A DOORDASH line on your bank statement is a charge from DoorDash — usually a one-time food delivery order, a recurring DashPass subscription ($9.99/month or $96/year), an added tip, or occasionally a Dasher payout if you drive for DoorDash. The exact type of charge is in your DoorDash app under Orders or Account → DashPass.

What is DOORDASHDASHPASS on my bank statement?

DOORDASHDASHPASS is the recurring subscription charge for DashPass — DoorDash's $9.99 per month (or $96 annual) membership that waives delivery fees on orders over $12. If you subscribed during checkout or took a free trial that rolled over, you'll see this charge monthly or yearly until you cancel.

Why do I have a DoorDash charge I do not recognize?

Common reasons: a DashPass free trial that rolled into paid; an order placed by a family member on your shared account; a DoorDash gift card purchase; or a DoorDash credit re-authorization. Open the DoorDash app → Orders to see every order with the restaurant name, date, and amount. For subscription charges, check Account → DashPass.

How do I cancel DashPass?

In the DoorDash app: tap Account → Manage DashPass → End Membership and confirm. On doordash.com: log in, click your profile → DashPass → End Membership. Cancellation stops the next renewal but you keep DashPass until the current billing period ends. The app does not offer a refund for the current period.

How do I dispute a DoorDash order?

Open the DoorDash app → Orders → find the problem order → tap Help → choose the issue (missing items, wrong order, never arrived). DoorDash typically refunds missing items or the full order for no-shows within 24 hours. If DoorDash refuses, file a chargeback with your bank within 60 days of the statement date.

Why are there multiple small DoorDash charges on my statement?

DoorDash sometimes posts an authorization hold before the final order total, then captures the real amount after delivery — the pre-auth typically drops off in 3–7 business days. Added tips post as separate lines after delivery. If the order included alcohol, alcohol can post as a separate transaction from the food.

What should I do if DoorDash charged me but I did not order?

Check if someone on your shared DoorDash account placed the order. If not, change your DoorDash password immediately, remove saved payment methods, and contact DoorDash support at 1-855-431-0459 to report the unauthorized charge. Then dispute with your bank if DoorDash does not refund.

Other mystery charges explained

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