How do I download a Truist Bank statement?

Log in to truist.com or the Truist Mobile app, select your account, click or tap 'Statements & Documents', pick the statement period, and download the PDF. Truist keeps 18 months of statements available online by default. For older statements, call 1-844-487-8478.

What happened to BB&T and SunTrust?

BB&T and SunTrust merged on 6 December 2019 to form Truist Financial Corporation. The customer migration from the legacy BB&T and SunTrust platforms to Truist's unified system ran through 2022. All old BB&T and SunTrust accounts now use truist.com and the Truist Mobile app. Historical statements from the legacy systems are still accessible through Truist.

Why can't I find statements older than 18 months?

Truist defaults to showing 18 months of statements in the online portal. Older statements (up to 7 years) are available on request — call 1-844-487-8478 or use 'Contact Us' in truist.com to request specific statement months. There's no fee for most standard requests.

Is my Truist statement password-protected?

No. PDFs downloaded from truist.com or the Truist Mobile app are not password-protected. Password-protected Truist emails are suspicious — forward to abuse@truist.com.

How do I get a Truist credit card statement?

Sign in to truist.com → click the credit card (Truist Enjoy, Truist Future, Truist Bright, or legacy BB&T / SunTrust cards) → click 'Statements & Documents' → pick the billing cycle → Download PDF. Credit card statements show payment due date, minimum payment, APR, and rewards activity.

How do I get a Truist statement if I closed my account?

Closed-account statements are usually accessible through your Truist online login for up to 18 months after closure (with older available on request). If you can't log in, call 1-844-487-8478 and request historical statements by email or mail.

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GuideApril 22, 2026·3 min read

How to Get a Truist Bank Statement (PDF Download)

Quick answer

Log in to truist.com or the Truist Mobile app → select the account → click Statements & Documents → pick the month → Download PDF. Truist keeps 18 months online by default — older available by request on 1-844-487-8478.

Method 1: truist.com (desktop)

1Go to truist.com and click Sign In
2Enter your User ID and password
3Click the account — Truist One Checking, savings, credit card, or loan
4Click "Statements & Documents"
5Pick the statement period (up to 18 months by default)
6Click Download PDF

Method 2: Truist Mobile app

1Open the Truist Mobile app
2Sign in with Face ID, fingerprint, or User ID
3Tap the account you need
4Tap "Statements" from the account menu
5Pick a statement month
6Tap download — save or share the PDF

Legacy BB&T and SunTrust accounts

BB&T and SunTrust merged to form Truist on 6 December 2019. The customer migration from the legacy BB&T and SunTrust online banking platforms to Truist's unified system ran through 2022. All historical statements from the legacy platforms are now accessible through truist.com. If you have an old BB&T or SunTrust login that no longer works, call Truist at 1-844-487-8478 to set up your new Truist ID.

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