How do I download an HSBC UK bank statement?

Log in to HSBC Online at hsbc.co.uk or open the HSBC Mobile Banking app → select the account → click 'My documents' (web) or 'Statements' (app) → pick the statement period → click Download PDF. HSBC UK retains 7 years of statements online. PDFs are not password-protected.

What's the difference between HSBC UK and HSBC Expat / HSBC India?

HSBC UK (hsbc.co.uk) serves UK residents — statements are not password-protected. HSBC Expat serves international customers — same unprotected format. HSBC India (hsbc.co.in) serves Indian residents — those statements ARE password-protected (first 4 letters of surname uppercase + DDMM of DOB). Each region has its own online banking portal.

How do I export HSBC transactions to CSV?

In HSBC Online: log in → select the account → click 'Download' or 'Download transactions' (varies by account type). Choose CSV format. HSBC also supports OFX and QIF for accounting software. Note: CSV export is limited to the transaction list; full statements with opening/closing balances must be downloaded as PDF.

How do I get a First Direct statement?

First Direct is the sister digital brand of HSBC UK (owned by HSBC Group). First Direct customers use a separate portal at firstdirect.com — log in → Statements → pick period → Download. The format and retention are identical to HSBC UK: 7 years, not password-protected, native CSV available.

Is my HSBC UK bank statement password-protected?

No — HSBC UK PDFs downloaded from HSBC Online or the HSBC Mobile app are not password-protected. This differs from HSBC India (and some HSBC Asia Pacific) where statements are password-protected with the surname + DDMM format.

How do I get an HSBC statement if I closed my account?

Closed-account statements remain accessible through your HSBC Online login for up to 7 years (under 'Closed accounts'). If you can't log in, call HSBC UK on 03457 404 404 and request historical statements by secure message or post.

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GuideApril 22, 2026·3 min read

How to Get an HSBC Bank Statement UK (PDF & CSV)

Laptop and phone downloading a bank statement PDF

Quick answer

Log in to HSBC Online at hsbc.co.uk or the HSBC Mobile Banking app → select the account → My documents (web) or Statements (app) → pick the month → Download PDF. HSBC UK keeps 7 years online. Not password-protected.

Regional note: HSBC UK statements are not password-protected. HSBC India and some HSBC Asia Pacific region statements are — see our Indian bank password guide if you're opening an HSBC India PDF.

Method 1: HSBC Online (desktop)

1Go to hsbc.co.uk and click Log on
2Enter your Online Banking credentials (username + security code from device or Mobile authenticator)
3Click the account — HSBC Current, Advance, Premier, savings, or credit card
4Click "My documents"
5Pick a statement period (up to 7 years)
6Click Download PDF