What is the password for a Nedbank statement PDF?

The password for a Nedbank e-statement PDF is your full 13-digit South African ID number, entered with no spaces or separators. Example: 9001015800087. For foreign nationals, use the passport number registered with the bank. This applies to all Nedbank account types: savings, cheque, credit card, Greenbacks, and business accounts.

What is the Nedbank credit card statement password?

Same format: full 13-digit SA ID. Nedbank credit card statements use the primary cardholder's SA ID. For supplementary cards issued on a primary cardholder's account, the primary holder's SA ID still applies — the supplementary cardholder does not have their own password.

How do I download a Nedbank statement?

Nedbank Money app: open the app → tap your account → Statements → select period → Download. Nedbank Online Banking: log in at onlineservices.nedbank.co.za → Accounts → Statements → choose period → Download PDF. Both produce a password-protected PDF that opens with your full SA ID.

What if the Nedbank password doesn't work?

Confirm you're entering the full 13-digit SA ID (not the last 6 like Standard Bank, not a combination like FNB). Check that the SA ID on file at Nedbank matches your physical ID document (log in → Profile). For joint accounts, use the primary holder's SA ID. For non-citizens, use the passport number on file. Nedbank support: 0860 555 111.

Can I use DOB instead of SA ID?

Only as a fallback for very old Nedbank statements (pre-2015). The current Nedbank format is the full 13-digit SA ID. If DDMMYYYY doesn't open a recent statement, always try the full SA ID first.

How do I remove the Nedbank PDF password?

Open the PDF with your SA ID password in Adobe Reader, Preview on Mac, or a Chrome tab. Use File → Print → Save as PDF to create an unlocked copy. The re-saved PDF opens without a password and is safe to share or upload.

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ReferenceApril 22, 2026·3 min read

Nedbank Statement PDF Password: Format & How to Unlock

Quick answer

The password for a Nedbank e-statement PDF is your full 13-digit South African ID number, no spaces.

Password format

Format
Full 13-digit SA ID number

Examples

SA ID → 9001015800087
SA ID → 8505204321089
Passport (non-citizens) → [passport number]

How to unlock

1Download the PDF from the Nedbank Money app or Online Banking
2Open it in Adobe Reader, Preview (Mac), or a Chrome tab
3Enter your full 13-digit SA ID number
4To remove the password: File → Print → Save as PDF

Full 13-digit SA ID — no separators, no spaces
For joint accounts, use the primary account holder's SA ID
For foreign nationals, use the passport number registered with Nedbank
Call Nedbank Support on 0860 555 111 if the SA ID on file doesn't match

For other South African banks see our complete SA bank password guide.

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